Support desk

Raise a support ticket

No account needed. You get a reference and a private tracking link, and every ticket is answered against an SLA.

Your name *

Email *

Company

Phone

Category *

Priority

Subject *

What is happening? *

Attachments (screenshots, logs — max 8 MB each) Choose files PNG, JPG, PDF, TXT, LOG, CSV, ZIP, DOC, XLS

Uploading…

No account needed — you get a private tracking link by email.

Response targets

New project enquiry

You want something built, or you are weighing up whether it is worth building.
Bug or system down

Something we built has stopped working the way it should.
Payments & integrations

Mobile money, card gateways, SMS providers or a third-party API.
Change request

A new feature or a change to how an existing one behaves.
Hosting & deployment

Servers, domains, certificates, backups and deployments.
Billing & accounts

Invoices, licences, renewals and account access.
Something else

Anything that does not fit the boxes above.

Look it up with your reference and email address.

Or create a client account to keep them all in one place.